Questions worth answering plainly.

Lifted Prayers FAQ — WordPress Prayer Wall Plugin Questions

Practical answers for churches and ministries using Lifted Prayers as a WordPress prayer wall — from setup and privacy to customization, email, licensing, and everyday prayer request management.

Before you buy

What exactly do the Lifted Prayers plans include?

Three plans, each covering the full plugin and license management from inside your own WordPress admin. Essential ($59), Partner ($94) and Community ($141) are a single lifetime payment for one, two or three sites — the two and three site plans are 20% off per site. The plugin itself keeps receiving updates for as long as you use it, with a full first year of active support included; after that, updates continue but support isn't included by default. A license activated on your site is required for Lifted Prayers to run; if you request a refund, the license deactivates along with it. There's a 14-day money-back guarantee on your first purchase, no explanation required. Testing on a local environment or staging copy of your site doesn't count against your plan's site limit — set up and try it before pointing real traffic at it. Need more than three sites? Get in touch and we'll set up a license that fits your network.

Is there anything to renew?

No. Every plan is a single lifetime payment: there's no subscription and nothing to cancel. Lifted Prayers keeps running on your site, and keeps receiving updates, for as long as you use it. The 14-day money-back guarantee covers that one purchase, no explanation required.

Do we need a developer to install and set up Lifted Prayers?

No. Installing it is a standard WordPress plugin install — upload, activate, and it adds its own settings pages to your admin menu. Setup is a short walk through real decisions rather than code: pick a Prayer Atmosphere palette, set your notification email, adjust category labels if needed. Placing it on a page is a shortcode or block, and it inherits your site's fonts and reading width automatically. Developer help earns its keep only at the edges — a heavily customized theme, a multisite network, or wiring submissions into some other system you already run.

Can we customize the colors and appearance of the prayer wall?

Yes — through thirteen curated Prayer Atmosphere palettes (Appearance settings), each already checked for readability and internal harmony, rather than an open color picker that could accidentally produce a jarring result. Switching palettes is purely visual: it never touches an existing request or the moderation queue, so it's safe to try one, sit with it, and change your mind. If none of the thirteen quite fits a very specific brand color, get in touch — it's not a free-form setting, but we're not precious about it either.

Can we bring in our existing prayer requests from a spreadsheet or shared inbox?

Not as an automatic bulk import, and that's usually the right call rather than a limitation — an old request carries a kind of consent tied to a specific moment and informal norms that a mass import can't safely carry forward. What works better is a clean cutover: pick a date, direct new requests to Lifted Prayers from then on, and re-enter by hand the handful of genuinely still-active needs your team is still walking with. If you have a large, genuinely active volume that needs to move over, contact us — we won't leave you to sort it out alone.

Once you're using it

Who can actually see a prayer request after it's submitted?

Nobody, at first — it sits in a moderation queue visible only to your assigned care team, not the wider congregation. The person submitting chooses the sharing level themselves (team-only, anonymous, or named), and that choice defaults to the most private option unless they actively choose otherwise. A member of your care team reviews it before anything can reach the congregation, and can keep something team-only even if it was marked shareable. Only after that review does anything reach the public prayer wall, and only at the visibility level the requester chose.

What actually happens after someone submits a prayer request?

The request lands in a moderation queue inside WordPress — not on any public page. Someone on your care team reviews it: deciding whether it's ready to share at the level requested, whether it needs a private conversation first, or whether it should stay quietly team-only. How quickly that happens depends on how often your team checks the queue, not on any fixed schedule the plugin imposes. Once approved, a shareable request appears on the prayer wall exactly as the person chose — anonymously or by name — and prayers for it are logged quietly, not displayed as a counter.

Does Lifted Prayers help with following up after a request, or just intake?

Both. If someone opts into follow-up when submitting, your care team gets a way to return to them later — a private note, a check-in — that stays visible rather than disappearing the moment the request is approved. It's deliberately not automated: no timer-based email sequence, because the moment follow-up feels automated, it stops feeling like care. The tool creates the opportunity and the reminder; a person still decides what to say and when. Someone who didn't opt into follow-up gets none — their original terms hold.

Still have a question?

If it isn't answered above, we're glad to walk through it with you directly — before you buy or anytime after.

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